In order to troubleshoot problems with the batch processing service, you can look through its log. This is done differently depending on whether you installed the database server as a daemon using Configuration Assistant, or using Service Launcher.
In a terminal, enter the following command:
$ less /tmp/com.toonboom.QueueServer.log
- Make sure you are currently signed in as the user running the service.
In the system tray, click on the Service Launcher icon.
The Service Launcher application opens.
- Select the ToonBoom Process tab.
- In the bottom half, select the Log tab.
- Click on the View Complete Log button in the bottom-right corner.