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Looking Up the Database Server Log on Windows

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Marisa Labrador
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In order to troubleshoot problems with the Harmony database server, you can look through its log. This is done differently depending on whether you installed the database server as a Windows service using Configuration Wizard or using Service Launcher.

OpenHow to check the log for the database server service
  1. Open an Explorer window.

  2. Browse to the following location:

    C:\ProgramData\Toon Boom Animation\Toon Boom Harmony

  3. Right-click on tbdbserver.log and select Open with > Notepad.
OpenHow to check the log for the database server in Service Launcher
  1. Make sure you are currently signed in as the user running the service.

  1. In the notification tray, click on the Service Launcher icon.

    The Service Launcher application opens.

  1. Select the Database Server tab.
  1. In the bottom half, select the Log tab.
  1. Click on the View Complete Log button in the bottom-right corner.

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