- Open a Command Prompt with administrator privileges.
In the Command Line prompt, type in the following command to display information on your activated licenses:
> C:\Program Files (x86)\Toon Boom Animation\Toon Boom [Product Name] [Version] [Edition]\win64\bin\ClientActivation.exe -batch -list
The utility will output a lot of information about each installed license and each feature they support. We are looking for the block specifying a license's Fulfilment ID, which is output in this format:
Trust Flags: FULLY TRUSTED Fulfillment Type: PUBLISHER ACTIVATION Status: ENABLED Fulfillment ID: <fulfillment id> Entitlement ID: <product code> Product ID: NAME=<product>;VERSION=<product version> Suite ID: NONE Expiration date: <expiration date>
Make note of the fulfilment ID for your license.
In the Command Line prompt, type in the following command:
> C:\Program Files (x86)\Toon Boom Animation\Toon Boom [Product Name] [Version] [Edition]\win64\bin\ClientActivation.exe -batch -return <fulfillment ID> -comm soap -commServer <port@license server>
- Replace <fulfilment ID> with the fulfillment ID of the license you want to return, obtained in the previous step.
- Replace <port@license server> with the port number and hostname or IP address of the license server, separated by an @ symbol. If the license server is not configured to use a specific port, simply type an @ symbol followed by the hostname or IP address of the license server.
If successful, the utility will output the message SUCCESSFULLY SENT RETURN REQUEST at the end of the procedure.