Returning a Local License via Internet
If you want to return a license and have an Internet connection, you can return it instantly using License Wizard.
NOTES
- Returning a license via Internet requires a direct connection to the Internet. Make sure that you are not connected to a proxy and that your firewall or network is not configured to block access to the Internet. Otherwise, see Return a Local License via Email.
- A local license cannot be returned more than 5 times in a 48 hours period. Hence, it is recommended to avoid transferring your license frequently.
- The following steps are for returning a local license only. If you want to return a server license, see Returning a Server License.

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Launch License Wizard—see Starting the License Wizard.
The License Wizard launches and displays the Welcome Screen.
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Click on Manage Licenses.
The License Management screen appears.
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Click on Manage Local Licenses.
The Local License Manager opens and displays your product licenses.
- Select the license you want to return.
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Click on the Return button.
The license is returned and the product is no longer activated.
NOTE: If the deactivation fails, verify that your Internet connection is working. If it is, contact desk@toonboom.com for assistance. Make sure to mention the error message displayed and include the product code displayed in the Local License Manager.
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